Sanyo Cordless Telephone CLT 2419 User Guide

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2.4 GHz  
Cordless Telephone  
with Caller ID  
CLT-2419  
CLT-2423  
Instruction Manual  
Important  
Charge the handset battery for 12 continuous hours prior  
to first use.  
SANYO Canada Inc.  
 
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INTRODUCTION  
GETTING STARTED  
Congratulations on your purchase of this Sanyo cordless telephone.  
Checking the package contents  
Make sure your package includes the items shown here.  
Your Sanyo 2.4 GHz cordless telephone is a fine-quality home  
communications product. It is carefully designed and produced by a  
world leader of consumer and industrial electronics equipment. With  
proper maintenance and care, it will provide you with years of  
enjoyment and convenience.  
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Main Features  
AC adaptor  
(U120030D)  
Wall mount bracket  
2.4 GHz Technology  
Superior Range -The use of 2.4 GHz frequency band for signal  
transmission between base and handset means greater communi-  
cation range compared to conventional 43 – 49 MHz cordless  
telephones.  
Base  
Handset  
Replacement  
battery order  
form  
Belt clip  
(CLT-2423 only)  
Telephone  
line cord  
Handset  
battery  
Ultra-Low Noise -The high frequency communication has also signifi-  
cantly reduced noise level.  
40-Channel Auto Scan -Your new telephone uses one of 40 channels  
in the 2.4-GHz frequency band. It automatically selects a clear channel  
every time you receive or place a call on the handset.  
Modular jack  
You need an RJ11 type modular phone jack. If you do not have a  
modular jack, call your local phone company to find out how to get  
one installed.  
COMPANDER PLUS Noise Reduction  
This fourth generation of the Sanyo’s original noise reduction  
technology now filters out more background noise.  
Installation tips  
Some cordless telephones operate at frequencies that may cause  
interference to nearby TVs microwave ovens, and VCRs. To minimize or  
prevent such interference, the base of the cordless telephone should  
not be placed near or on top of a TV, microwave ovens, or VCR. If such  
interference continues, move the cordless telephone farther away from  
these appliances.  
Caller ID on Handset and base  
Speakerphone and dialing keypad on the base  
Compatible with Caller ID and Visual Call Waiting  
40 name/number caller ID list: name/number, time and date  
3-line trilingual display with backlit LCD screen  
Lighted handset keypad (CLT-2423 only)  
Dial back from Caller ID list  
Certain other communications devices may also use the 2.4 GHz  
frequency for communication and if not set properly these devices may  
interfere with each other and/or your new telephone. If you are  
concerned with interference, please refer to the owner’s manual for  
these devices on how to properly set channels to avoid interference.  
Typical devices that may use the 2.4 GHz frequency for communication  
include wireless audio/video senders, wireless computer networks,  
multi-handset cordless telephone systems, and some long-range  
cordless telephone systems.  
IMPORTANT: To use all of the features of this telephone, you must subscribe  
to either the standard Name/Number Caller ID Service or Caller ID with Call  
Waiting Service from your telephone company. To know who is calling  
while you are on the phone, you must subscribe to Caller ID with Call  
Waiting Service.  
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GETTING STARTED  
GETTING STARTED  
Battery setup  
Mounting on a wall  
Do not attempt to wall-mount the phone before initial 12-hour  
charging is completed.  
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1. Remove the battery compartment cover  
on the handset, insert the battery, plug  
the cord into the jack (inside the  
compartment) and replace the cover.  
Follow steps 1– 3 above to charge the handset.  
2. Set the handset RINGER switch to ON,  
4. Remove the handset  
from the base and set  
aside. Turn the base over  
and align the four slots  
on the bottom of the base  
with the four hook-tabs  
on the bracket.  
and place handset in the base.  
3. Plug the AC adpator into the POWER DC  
12V jack on the back of base and the  
other end into an electrical outlet. The  
CHARGE/PAGE indicator comes on  
verifying the battery is charging.  
5. Insert the hook-tabs into  
the slots and push up  
until the bracket snaps  
securely into place.  
Charge the handset for  
12 continuous hours prior to first use. The  
initial battery charge is important for best  
performance.  
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6. Plug the telephone line  
Note: It is normal for  
the handset and base  
to get warm when  
the handset is  
cord into the TEL LINE  
LINE  
jack on the back of the  
base and into a modular  
phone jack.  
charging in the base.  
Note: If you have PULSE (rotary) telephone line, set the  
PULSE/TONE switch on the back of the base to PULSE.  
7. Slip the mounting holes over the wall plate posts and slide the  
unit down firmly into place. (Wall plate not included.)  
Note: For desktop  
charging only, the  
handset is able to charge facing up or down.  
Telephone line connection  
8. Place the handset in the base.  
4. Plug the telephone line cord into the TEL LINE jack on the back of  
Note: If desired, gather the extra AC adaptor cord and telephone line  
cord together, fasten with a wire tie, and store inside the wall  
mounting bracket.  
the base and into a modular phone jack.  
Tone/pulse setting  
5. If you have PULSE (rotary) telephone line, set the PULSE/TONE  
switch on the back of the base to PULSE. For touch-tone service  
line, do nothing as your phone has been set to TONE at factory.  
If you do not know which type of service you have, contact your  
local telephone company.  
Caution: Use only the Sanyo AC adaptor (U120030D) that is supplied  
with this phone. Using another AC adaptor may damage the phone.  
Digital Security System  
Your cordless phone uses a digital security system to provide  
protection against false ringing, unauthorized access and charges to  
your phone line. When you place the handset in the base, the phone  
verifies its security code. After a power outage or battery replacement,  
you should place the handset in the base for about 20 seconds to reset  
the code.  
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NAMES AND CONTROLS  
NAMES AND CONTROLS  
Handset  
Base unit  
PAGE/INTERCOM  
key  
REDIAL/DEL  
(delete) key  
Earpiece  
CALL BACK key  
LCD screen  
VOICE MAIL/  
IN USE indicator  
Incoming call visual  
alert LED  
Speaker  
CANCEL key  
VOLUME keys  
LCD screen  
7-10-11 CID  
Volume  
(VOLUME)  
keys  
DISPLAY key  
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7-10-11/HOLD key  
CID or key  
CID or key  
HOLD key  
PAUSE key  
TALK/CALL BACK key  
(also used to END a call)  
CANCEL key  
FLASH/  
PROGRAM key  
RINGER switch  
REDIAL/DEL  
(delete) key  
INT (intercom) key  
CHARGE/PAGE  
indicator  
MEM (Memory)  
key  
MUTE key  
SPEAKER key  
TONE key  
PAUSE key  
TONE key  
FLASH/PROG  
(program) key  
CHAN (channel) key  
MUTE key  
MEM (Memory) key  
TONE/PULSE selection switch is located  
on the back of the base unit.  
Microphone  
Charging  
contacts  
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INITIAL PROGRAMMING  
INITIAL PROGRAMMING  
Before using this telephone 6 initial settings must be completed on the  
base: Language, Screen contrast, Area code (This is required to use  
Caller ID service from your telephone company), Ringer tone and  
Time.  
Area code setting  
For proper Caller ID operation, you must enter your area code. This  
setting can only be done from the base.  
1. Make sure the phone is OFF (not in TALK mode).  
Note: The Language selection and Ringer tone setting must be done  
separately for the handset and for the base.  
2. Press FLASH/PROGRAM three times.  
SET AREA CODE shows on screen.  
3. Enter your 3-digit area code using the number keys.  
4. Press FLASH/PROGRAM to confirm.  
Language setting  
On the base:  
Ringer tone setting  
1. Make sure the phone is OFF (not in TALK mode).  
On the base:  
2. Press FLASH/PROGRAM on the base.  
1 ENGLISH 2 FRA 3 ESP shows on screen.  
1. Make sure the phone is OFF (not in TALK mode).  
3. Press CID or , or the number keys to select the desired  
2. Press FLASH/PROGRAM four times. SET RINGER TONE  
language.  
shows on the screen.  
4. Press FLASH/PROGRAM to confirm.  
3. Press CID or , or press the 1, 2, or 3 number keys to select  
the desired ringer tone.  
On the handset:  
1. Make sure the phone is OFF (not in TALK mode).  
4. Press FLASH/PROGRAM to confirm.  
On the handset:  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROG on the handset.  
1 ENGLISH 2 FRA 3 ESP shows on screen.  
3. Press CID or , or the number keys to select the desired  
2. Press FLASH/PROG two times.  
language.  
SET RINGER TONE shows on the screen.  
4. Press FLASH/PROG to confirm.  
3. Press CID or , or press the 1, 2, or 3 number keys to select  
the desired ringer tone.  
Screen contrast setting  
To adjust the base screen only.  
The handset screen is not adjustable.  
4. Press FLASH/PROG to confirm.  
Time setting  
The time and date are programmed automatically when Caller ID  
information is successfully received after setup.  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press FLASH/PROGRAM twice.  
SET CONTRAST shows on screen.  
1. Phone must be OFF (not in TALK mode).  
3. Press CID or , or the 1 or 2 number key to select the desired  
2. Press FLASH/PROGRAM on the base five times.  
contrast.  
SET TIME shows on the screen.  
4. Press FLASH/PROGRAM to confirm.  
3. Enter the hour and minutes using the number keys (0 9).  
4. Press CID or key to select AM or PM.  
5. Press FLASH/PROGRAM to confirm.  
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INITIAL PROGRAMMING  
BASICS  
Resetting to default  
Receiving a call  
You can reset the phone programming to the initial factory default  
settings.  
When an incoming call is received, both handset and base screens  
light and show caller information*. The incoming call LED on the  
handset and the SPEAKER key on the base flash.  
The default settings are:  
* A subscription is required from your local phone company to receive  
Caller ID information on your phone. See Caller ID Features, page 22.  
Language - English  
Contrast - 2  
Area Code - _ _ _  
Ringer Tone - Ringer Tone 1  
Time Set - 12:00 AM  
Default Set - 2 NO  
Using handset:  
1. Press TALK/CALL BACK to answer the call.  
Note: If handset is in the base cradle, remove it from base before  
pressing the TALK/CALL BACK key.  
2. Press TALK/CALL BACK again to hang up.  
1. Make sure the phone is OFF.  
Note: If you replace the handset to the base cradle, the handset  
automatically hangs up.  
2. Press FLASH/PROGRAM on the base six times.  
DEFAULT SETTING 1YES 2NO shows on screen.  
3. Press CID or , or the 1 or 2 key to select your choice.  
4. Press FLASH/PROGRAM to confirm.  
Using base speakerphone:  
1. Press SPEAKER to answer the call.  
2. Press SPEAKER again to hang up.  
Making a call  
Using handset:  
1. Press TALK/CALL BACK.  
Note: If handset is in the base cradle, remove it from base before  
pressing the TALK/CALL BACK key.  
2. Dial the phone number.  
The screen shows the number as you enter.  
Telephone number  
Channel No.  
Call timer  
Volume level  
3. Press TALK/CALL BACK again to hang up.  
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BASICS  
BASICS  
Ringer switch and volume  
Using base speakerphone:  
1. Press SPEAKER.  
2. Dial the phone number.  
The screen shows:  
Handset ringer:  
The RINGER switch must be on for the handset to ring during  
incoming calls.  
Base ringer:  
Telephone number  
1. Make sure the speakerphone is OFF (SPEAKER key is not lit).  
2. To increase the ringer volume to the highest level, press  
VOLUME .  
3. To decrease the ringer volume level, press VOLUME .  
Call timer  
3. Press SPEAKER again to hang up.  
Volume adjustment  
Volume level  
4. To turn off the ringer, press VOLUME until RINGER OFF  
shows on screen.  
The VOLUME keys on the handset adjusts the volume level of the  
handset’s earpiece. The VOLUME keys on the base controls the base  
speaker. There are four levels.  
TIME  
10: 04 AM  
RINGER OFF  
Speakerphone volume  
1. Make sure the speakerphone is ON (SPEAKER key is lit).  
Speakerphone use  
For best speakerphone performance, avoid the following:  
2. Press VOLUME or , on the base. The volume level shows on  
Areas with high background noise. (The microphone might pick  
up these sounds and prevent the speakerphone from going into  
the receiving mode when you finish talking.)  
screen.  
Handset volume  
1. Make sure the handset is in TALK mode.  
Surfaces affected by vibration.  
Recessed areas such as in a corner, under a cupboard, or next to a  
cabinet, which can generate an echo effect.  
2. Press the VOLUME or key on the side of the handset.  
The volume level shows on screen.  
Tips:  
The speakerphone works similar to a 2-way radio. You can only  
listen or talk one at a time.  
Stay reasonably close to the phone so you can be heard clearly.  
The SPEAKER key lights up when the speakerphone is in use.  
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BASICS  
BASICS  
Handset to speakerphone – When the handset is in talk mode press  
HOLD to put the caller on hold, and then place the handset in the  
base. You are automatically connected to the caller through the  
speakerphone.  
Pre-dialing  
1. Make sure the phone is OFF (not in TALK mode).  
2. Enter the telephone number. The telephone number shows on  
screen.  
3. Press TALK/CALL BACK on the handset or press SPEAKER or  
CALL BACK on the base. The telephone number shows on the  
respective screen.  
Intercom and room monitoring  
The intercom feature of your cordless phone allows you to have a 2-  
way conversation between the handset and the base unit without  
tying up the telephone line. Since the telephone line is not being used,  
you can still receive incoming calls. You can also use this feature for  
room monitoring.  
Note: You may enter up to 32 pre-dial digits.  
Changing the pre-dial number  
1. Make sure the phone is OFF (not in TALK mode).  
2. Enter the telephone number.  
From the handset:  
1. Make sure the phone is OFF (not in TALK mode).  
3. Press REDIAL/DEL to delete digits one by one.  
4. Re-enter the number.  
2. Press INT on the handset. A paging tone sounds at the base and  
from the handset. PAGING shows on screen. (To cancel intercom,  
press INT again.)  
3. Wait for the person near the base to press PAGE/INTERCOM. If  
no one presses the key from the base within 15 seconds, the base  
enters intercom mode automatically.  
Redialing  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press TALK/CALL BACK on the handset or SPEAKER on the  
base.  
3. Press REDIAL/DEL to redial the last number (up to 32 digits).  
3. When finished, press INT on the handset or PAGE/INTERCOM  
on the base to stop using the intercom.  
Fast redialing  
Note: The base must be within range of the handset for the  
intercom to function. If the base is in use, BASE IN USE shows  
on the handset screen.  
1. Press TALK/CALL BACK on the handset or SPEAKER on the  
base.  
2. Enter the telephone number you want to dial.  
If the line is busy, press REDIAL/DEL. The phone will drop the  
line for two seconds and redials the number.  
From the base:  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press PAGE/INTERCOM. A paging tone sounds at the handset  
and base. (To cancel intercom, press PAGE/INTERCOM again.)  
PAGING shows on screen.  
Switching between speakerphone and handset  
You can switch between speakerphone and handset after dialing a  
number or anytime during a conversation.  
3. Wait for the person with the handset to press INT.  
Speakerphone to handset – When the speakerphone is on press  
HOLD to put the caller on hold, and then remove the handset  
from the cradle on the base. You are automatically connected to  
the caller.  
INTERCOM shows on screen  
4. When finished, press PAGE/INTERCOM on the base (or INT on  
the handset) to stop using the intercom.  
Note: The handset must be within range of the base unit in order  
for intercom to function. If the handset is in use, you will hear  
3 soft beeps from the base unit.  
Note: If the handset is already off the cradle when you put the call  
on hold, press TALK/CALL BACK to connect to the caller.  
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BASICS  
BASICS  
Using the intercom while you are on a call  
You may want to use the intercom feature while you are on a call.  
Conferencing from the handset:  
1. Press TALK/CALL BACK.  
2. Dial the number you want to call. The telephone number shows  
on screen.  
From the handset (in TALK mode):  
1. Press INT on the handset. The line is put on hold, and you will  
3. Press SPEAKER on the base. CONFERENCE shows on the base  
hear a paging tone at the base and handset.  
and handset screens.  
2. Press PAGE/INTERCOM on the base and INTERCOM shows in  
the handset screen.  
3. Press INT on the handset to return to TALK mode.  
4. When finished, press TALK/CALL BACK on the handset and  
SPEAKER on the base.  
Tip: If you want to hang up the speakerphone and continue talking  
on the handset, press SPEAKER.  
From the base (in speakerphone mode):  
1. Press PAGE/INTERCOM on the base. The line is put on hold, and  
Conferencing after the intercom conversation  
you will hear a paging tone at the base and handset.  
From the base:  
1. Press SPEAKER to speak to the caller.  
2. Press PAGE/INTERCOM on the base to put the caller on hold.  
PAGING and HOLD shows on screen.  
3. Press INT on the handset.  
INTERCOM shows on screen. You can have an intercom conver-  
sation with the handset user.  
4. Press TALK/CALL BACK on the handset.  
CONFERENCE shows on screen. Start 3-way conference conver-  
sation.  
2. Press INT on the handset and INTERCOM shows in the base  
screen.  
3. Press PAGE/INTERCOM on the base to return to TALK mode.  
Note: When the handset is holding a call on intercom, you may  
transfer the call to the base by pressing TALK/CALL BACK on  
the handset. When the base is holding a call in the intercom, you  
may transfer the call to the handset by pressing SPEAKER on the  
base.  
Conference calling  
You can use the speakerphone and handset at the same time for a  
3-way conversation with a third party.  
From the handset:  
1. Press TALK/CALL BACK to speak to the remote party.  
Conferencing from the base:  
1. Press SPEAKER.  
2. Dial the number you want to call. The number shows on screen.  
2. Press INT on the handset to put the caller on hold.  
PAGING and HOLD shows on screen.  
3. Press PAGE/INTERCOM on the base.  
3. Press TALK/CALL BACK on the handset.  
INTERCOM shows on screen.  
CONFERENCE shows on the base and handset screens.  
4. Press SPEAKER.  
4. When finished, press TALK/CALL BACK on the handset and  
CONFERENCE shows on screen. Start 3-way conference conver-  
SPEAKER on the base.  
sation.  
Tip: If you want to hang up the handset and continue talking on  
the speakerphone, press TALK/CALL BACK.  
FLASH key  
Use the FLASH/PROGRAM key on the handset or base to activate  
custom calling services such as Call Waiting or Call Transfer, which are  
available through your local phone company.  
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BASICS  
BASICS  
Tip: Do not use TALK/CALL BACK (or SPEAKER on base) to  
activate custom calling services such as Call Waiting, or you will hang  
up the phone.  
MUTE key  
To have a private, off-line conversation, use the MUTE feature. The  
caller on the other end of the line cannot hear you, but you can still  
hear them.  
CHAN (Channel) key  
To mute the microphone:  
1. Press MUTE on the handset or the base.  
2. Press MUTE again to return to your phone conversation. If you  
are using the handset, the incoming call indicator flashes. If you  
are using the speakerphone, the MUTE key on the base flashes.  
MUTE shows in either screen.  
While talking, you might need to manually change the channel in  
order to get rid of static. Press and release the CHAN key on the  
handset to switch to the next clear channel.  
HOLD key  
Press HOLD on the handset or base to put a call on hold. To release a  
line on hold, press HOLD again or pick up an extension phone.  
Low battery warning  
If the battery is low, a warning tone consisting of 4 short beeps will  
sound from the handset when in TALK mode. LOW BATTERY shows  
on screen.  
Note: If you are using the handset, the incoming call indicator flashes.  
If you are using the speakerphone the SPEAKER key flashes.  
CANCEL key  
VOICE MAIL/IN USE indicator  
Press CANCEL to cancel certain commands you initiated. Press  
CANCEL to hang up after finishing a call.  
Flashes when you have a new voice mail  
Lights when the handset is in use.  
TONE key  
When your subscribe to a voice mail service offered by your phone  
company, the phone alerts you when voice mail has been received.  
MESSAGE WAITING appears on screen for 60 seconds when a voice  
mail is received. The VOICE MAIL/IN USE indicator on the base  
flashes to indicate there is a voice mail waiting. After the voice mail  
has been reviewed MSG WAITING OFF appears on screen and the  
VOICE MAIL/IN USE indicator stops flashing.  
This feature enables Pulse service phone users to access touch-tone  
services offered by banks, credit card companies, etc.  
1. Call the bank’s information line.  
2. Press TONE after your call is answered.  
3. Follow the voice instructions to complete your transaction.  
4. Hang up when finished. The phone returns to Pulse service.  
This indicator does not work with your answering machine.  
Handset locator  
This feature helps to locate a misplaced handset.  
Note: The phone will only work with an FSK type of VMWI system. It  
will not work with the Stutter Dial Tone type of VMWI system.  
Press and release PAGE/INTERCOM on the base. The screen shows  
PAGING. The handset beeps continuously for about 2 minutes or until  
you press any key on the handset.  
Note: You can still page the handset with the ringer off.  
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CALLER ID FEATURES  
CALLER ID FEATURES  
This phone receives and displays incoming call information  
transmitted by your local phone company. This information can  
include the phone number and/or the name, date and time. The phone  
can store up to 40 calls for later review.  
Reviewing Caller ID list  
As calls are received and stored, the screen is updated to let you know  
how many calls have been received.  
1. Press CID to scroll through the Caller ID list from the most  
recent to the oldest. You can also use the CID or key on the  
base.  
Caller ID with Call Waiting  
When you subscribe to Caller ID with Call Waiting (Visual Call  
2. Press CID to scroll through the Caller ID list from the oldest to  
TM  
Waiting ) service from your phone company, you are able to see who  
the most recent.  
is calling when you hear the Call Waiting beep. Caller identification  
information appears on screen after you hear the tone.  
Note: You may also transfer Caller ID entries to the directory.  
See Storing caller ID entries in directory below.  
Press the FLASH/PROGRAM key to put the current call on hold  
so that you can answer the incoming call.  
Storing Caller ID entries in the directory  
IMPORTANT: To use these features you must subscribe to either the  
standard Name/Number Caller ID Service or Caller ID with Call Waiting  
Service.  
Before storing a caller ID number, make sure the number appears in  
proper digits for your dialing area. If not, change it using the 7-10-11  
key. For example, if the Caller ID number appears 1-416-222-5555  
but it is not a long distance number, press the 7-10-11 key until it  
shows 416-222-5555 (without 1).  
Time  
Number of calls  
Date  
The 7-10-11 key (or 7-10-11/HOLD key on the handset) lets you  
select how many digits of the number are displayed:  
Number  
Name  
7
7-digit telephone number.  
10  
11  
3-digit area code + 7-digit telephone number.  
Long distance code 1 + 3-digit area code + 7-digit  
telephone number.  
Caller ID list  
The incoming caller information transmitted from the phone company  
is received by your phone between the first and second rings and  
stored in the Caller ID list. If you answer a call before the second ring  
the caller information may not be stored.  
Note: If a specific memory entry is longer than 15 digits, the first  
15 digits show on the screen. To view the remaining digits,  
press 7-10-11.  
1. Use the CID or key to select desired Caller ID entry.  
2. Press MEM. SELECT MEMO 10shows on the screen.  
3. Enter a location number.  
When the Caller ID list memory is full, a new call automatically  
replaces the oldest call in memory. NEW appears on screen for calls  
received that have not been reviewed.  
4. If the memory location already contains Caller ID information, and  
you want to replace the information, press MEM again. REPLACE  
MEMO? shows on screen.  
Note: Check with your local phone company regarding name service  
availability.  
Important: You cannot receive Call Waiting Caller ID information while  
using the conference features.  
5. Press MEM again to confirm and save.  
22  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 24  
CALLER ID FEATURES  
DIRECTORY  
You may store up to 20 numbers (up to 24-digits) in memory for quick  
dialing.  
Dialing a Caller ID number  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use CID or , to scroll to the desired Caller ID entry.  
The directory locations for the base and handset are separate, with  
10 memory locations for each. This directory feature is in addition to  
the 40 Caller ID list.  
3. Use the 7-10-11 key to show the phone number in proper digits  
if necessary.  
4. Press the TALK/CALL BACK on the handset or CALL BACK on  
the base. The number dials automatically.  
Storing a name/number in the directory  
The phone must be OFF (not in TALK mode).  
Deleting entries from the Caller ID list  
Use REDIAL/DEL to erase the entry currently shown on screen or all  
entries.  
1. Press MEM.  
MEMO # and SELECT MEMO 1-0shows on screen.  
2. Press the desired memory location (0 through 9) or use the  
Note: Deleting Caller ID entries on the handset and base is done  
separately.  
CID or keys to find an empty memory location.  
3. Press MEM. The screen shows ENTER NAME.  
4. For example, to enter the name Alice Roy:  
Press the 2 key once for the letter A.  
Deleting the displayed entry  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the CID or keys to find the entry you want to delete.  
Press the 5 key 3 times for the letter L.  
Press the 4 key 3 times for the letter I.  
Press the 2 key 3 times for the letter C.  
Press the 3 key twice for the letter E.  
Press the 1 key to insert a space between the letter E and R.  
Continue to enter the letters of the last name.  
3. While the entry is displayed, press REDIAL/DEL.  
DELETE? shows on screen.  
4. Press REDIAL/DEL again to delete the entry.  
Deleting all entries  
Note: The cursor will automatically move to the next position  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the CID or keys to display any entry.  
when another number key is pressed.  
5. Press MEM to save the name.  
6. Press MEM again.  
3. Press and hold REDIAL/DEL.  
DELETE ALL? shows on screen.  
The screen shows MEMO # and ENTER TEL NUMBR.  
4. Press REDIAL/DEL again to erase all entries.  
7. Use the number keypad to enter the telephone number you want  
to store (up to 24 digits). MEMO # and the telephone number you  
want to store show on screen.  
NO CALLS shows on screen.  
8. Press MEM again to store the number.  
To view your directory, press MEM and use CID or to scroll.  
24  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 26  
DIRECTORY  
DIRECTORY  
Inserting a pause in the dialing sequence  
Reviewing and deleting directory contents  
1. Make sure the phone is OFF (not in TALK mode).  
Press PAUSE twice to insert a delay in the dialing sequence of a  
stored telephone number when a pause is needed to wait for a dial  
tone (for example after you dial 9 for an outside line, or to wait for a  
computer access tone). Each pause counts as 1 digit in the dialing  
sequence. Pshows on screen.  
2. Press MEM.  
3. Use CID or to scroll through the directory until the desired  
name/number is shown, or use the number pad to select a  
memory location. MEMO #, the selected telephone number and  
name show on screen.  
Note: Make sure to press PAUSE twice to enter a pause. If you press  
PAUSE once while entering a directory name/number, it will enter a #  
(number sign).  
4. While the entry is displayed, press REDIAL/DEL to delete the  
entry. The screen shows DELETE?  
5. Press REDIAL/DEL again to delete the entry. DELETED shows on  
screen.  
Replacing a directory entry with a Caller ID entry.  
1. Use CID or to select a specific Caller ID entry.  
Chain dialing from the directory  
2. Press MEM.  
Use this feature to make calls that require a sequence of numbers  
such as using a calling card for a frequently called long distance  
number. You can dial each part of the sequence from a different entry  
of the directory. The following example shows how you can use chain  
dialing to make a call through a long distance service:  
SELECT MEMO 1-0shows on screen.  
3. Select the memory location you want to replace and press MEM.  
REPLACE MEMO? shows on screen.  
4. Press MEM again to confirm and save.  
Changing a stored number  
The Number for:  
Memory Location  
Use the same procedure as you do to store a name/number in  
the directory.  
Long distance access number  
Authorization code  
7
8
9
Making calls from the directory  
1. Make sure the phone is OFF (not in TALK mode).  
Frequently called long distance number  
2. Press MEM.  
3. Use CID or , to scroll to the desired memory location.  
1. Make sure the phone is in TALK mode.  
2. Press MEM and then press 7.  
3. When you hear the access tone, press MEM and then press 8.  
4. At the next access tone, press MEM and then 9.  
Tip: Wait for the access tones before pressing the next memory key, or  
your call might not go through.  
4. Press TALK/CALL BACK on the handset or CALL BACK on the  
base.  
or  
1. Make sure the phone is ON by pressing TALK on the handset or  
SPEAKER on the base.  
2. Press MEM.  
3. Press a number (0 9) for the desired memory location.  
The number dials automatically.  
26  
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CHANGING THE BATTERY  
RECYCLING NICKEL-METAL HYDRIDE BATTERIES  
NICKEL-METAL HYDRIDE BATTERIES MUST BE  
DISPOSED OF PROPERLY.  
Battery replacement and handling  
When the operating time becomes short even after a battery is  
recharged, please replace the battery.  
Please take your used battery pack to a store that  
recycles Ni-MH batteries.  
With normal usage, your battery should last about one year.  
For a replacement battery, please contact your place of purchase or fill  
out and mail the enclosed Battery Order form.  
POWER FAILURE  
Caution:  
Use only the specified battery type (3.6 V, 600 mAh).  
Do not remove the battery from the handset to charge it.  
Never throw the battery into a fire, disassemble it, or heat it.  
Do not remove or damage the battery casing.  
During the period that the power is off, you will not be able to make or  
receive calls with the telephone.  
After a power outage, place the handset in the base for about  
20 seconds to reset the digital security code.  
Remove battery if storing the phone over 30 days.  
Make sure the telephone is off before you replace  
the battery.  
HEADSET JACK AND BELT CLIP  
1
1. Slide off the battery compartment cover.  
Headset connection (Headset not included)  
For hands free conversation, connect the headset  
(not included) to the HEADSET jack. The handset  
earpiece and microphone are disabled when the  
headset is connected.  
2. Disconnect the battery plug from the jack  
in the compartment and remove the  
battery pack.  
3. Insert the new battery pack and connect  
the cord into the jack.  
Press TALK to answer or place a call while  
using the headset.  
4. Put the battery compartment cover back  
on.  
5. Place handset on the base to charge for  
12 hours.  
Note: If the handset battery is removed for more than 5 minutes, the  
Belt clip installation  
Attach the belt clip by inserting the sides of  
the belt clip into the slots.  
directory memory and Caller ID memory will be erased.  
Snap the ends of the belt clip into place.  
Charge the handset battery for 12 continuous hours prior to first use.  
The initial battery charge is important for best performance.  
Caution: To reduce the risk of fire or personal injury, use a 3.6 V,  
600 mAh battery. Replacement part number: GES-3AHRAAAU.  
28  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 30  
LCD SCREEN MESSAGES  
SOUND SIGNALS  
The following indicators show the status of a message or of the  
phone.  
A long warbling tone  
Single Tone  
Signals an incoming call  
A key is pressed  
ERROR  
Two Long Beeps  
Confirmation tone  
Caller information has been interrupted during transmission  
or the phone is excessively noisy.  
One short beep and one long beep  
Three short beeps  
Page signal  
Error tone/Out-of-range warning  
Low battery warning  
ENTER NAME  
4 short beeps every 7 seconds  
Prompt telling you to enter name in directory.  
DELETE ALL?  
Prompt asking you if you want to erase all Caller ID entries.  
TROUBLESHOOTING  
DELETE?  
CALLER ID  
Prompt asking you if you want to erase the current Caller ID  
entry or a directory entry that is shown on the screen.  
No Display  
• Is battery fully charged? Try replacing the battery.  
• Make sure that the base is connected to a non-switched AC  
outlet. Disconnect the base from the plug and plug it in again.  
• Did you order Caller ID service from your local telephone  
company? The display will not work unless you order Caller ID  
service from your phone company.  
END OF LIST  
Indicates that there is no additional information in Caller ID  
list.  
NEW  
Indicates call or calls have not been reviewed.  
Caller ID Error Message  
UNKNOWN NUMBER/UNKNOWN NAME/UNKNOWN CALLER  
• The phone displays this message if it detects anything other  
than valid Caller ID information during the silent period after  
the first ring. This message indicates either the presence of  
noises on the line, or that an invalid message has been sent  
from the telephone company.  
The incoming call is from an area not serviced by Caller ID,  
or the information was not sent.  
PAGING  
Someone has pressed the PAGE/INTERCOM key on the  
base or the INT key on the handset.  
TELEPHONE  
No dial tone  
• Check installation:  
BLOCKED NUMBER/BLOCKED NAME/BLOCKED CALLER  
The person is calling from a number that has been blocked  
from transmission.  
- Is the base power cord connected to a working outlet?  
- Is the telephone line cord connected to the base unit and the  
wall jack?  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
NO DATA  
No Caller ID information was received.  
• Is the handset out of range of the base?  
• Make sure the battery is properly charged (12 continuous  
hours).  
30  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 32  
TROUBLESHOOTING  
TROUBLESHOOTING  
• Is the battery pack installed correctly?  
VOICE MAIL/IN USE indicator on the base flashes  
• Provided your phone company offers voice mail indicator  
service and you subscribe to it, VOICE MAIL/IN USE  
indicator flashes when the phone is not in use to indicate there  
is a message waiting. It stops flashing after the message has  
been reviewed.  
• Did the handset beep when you pressed TALK/CALL BACK?  
Did the VOICEMAIL/IN USE indicator come on? The battery  
may need to be charged.  
Dial tone is OK, but cannot dial out  
• Make sure the TONE/PULSE switch on the back of the base  
unit is set to TONE or PULSE according to your phone service.  
Handset does not ring  
Causes of poor reception  
Aluminum siding.  
• Make sure the RINGER switch on the handset is turned to ON.  
You may have too many extension phones on your line. Try  
unplugging some phones.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You are too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
• See solutions for No dial tone.  
You experience static, noise, or fading in and out  
• Change channels.  
• Is handset out of range? Move closer to the base.  
If you hear 3 short beeps when you press TALK, you are out of  
range.  
• Does the base need to be relocated?  
• Charge battery.  
You are out of range of the base.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
MAINTENANCE  
Phone beeps  
To keep your telephone working and looking good, follow these  
guidelines:  
• Place handset in base for a minimum of 20 seconds to reset  
the security code. If that does not work, charge battery for  
12 continuous hours.  
• Clean charging contacts on handset and base with a soft cloth,  
or an eraser.  
• See solutions for No dial tone.  
• Replace battery.  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent  
lamps).  
Do not expose to direct sunlight or moisture.  
Avoid dropping the phone, and other rough treatment to the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this  
will damage the finish.  
Dialing from directory  
• Did you program the directory keys correctly?  
Periodically clean the charge contacts on the handset and base with  
a clean pencil eraser.  
Retain the original packaging in case you need to ship the phone at  
a later date.  
• Did you follow proper dialing sequence?  
• Make sure the TONE/PULSE switch is set to TONE or PULSE  
according to your phone service.  
• Did you reprogram directory after power outage or battery  
replacement?  
32  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 34  
MAXIMIZE BATTERY PERFORMANCE  
TECHNICAL INFORMATION  
connect the unit to your telephone line.  
These electronic circuits operate in the  
radio frequency spectrum. While several  
protection circuits are used to prevent  
unwanted signals, there may be periods  
when these unwanted signals enter the  
base station. You may hear click or hear  
the relay activate when you are not  
using the cordless handset. If this occurs  
frequently, you can minimize or  
eliminate the problem by lowering the  
height of the base station or relocating  
the base station. It may also be helpful  
to change the operating channel and/or  
the security code setting.  
The freedom that your cordless telephone can offer is fully dependent  
on the performance of the rechargeable battery in the handset. To  
maximize the battery performance, follow these guidelines:  
REN Number:  
The Ringer Equivalence Number (REN)  
assigned to each terminal device  
provides an indication of the maximum  
number of terminals allowed to be  
connected to a telephone interface.  
Charge it for a full 12 hours  
The REN number of this phone is  
Before initial use of your new battery, charge it for 12 hours continu-  
ously. The proper initial charging is very important to maximize the  
battery performance.  
located on the bottom of the base unit.  
The termination on an interface may  
consist of any combination of devices  
subject only to the requirement that the  
sum of the Ringer Equivalence Numbers  
of all the devices does not exceed 5.  
Keep the contacts clean  
You can never fully recharge the battery if the contacts are dirty. Clean  
all the contacts – two at the bottom of handset and two in the base  
cradle – periodically using a pencil eraser.  
CAUTION  
This product is intended for use in  
CANADA only. Sale or use in other  
countries may violate local laws.  
Operation is subject to the following two  
conditions: (1) this device may not cause  
interference, and (2) this device must  
accept any interference, including  
interference that may cause undesired  
operation of the device.  
Do not replace the handset in the base after each call  
Repeated short charging creates a memory effect in the battery. Once  
a rechargeable battery acquires this “short memory”, it sends a “low  
battery” signal even when it is almost fully charged. The battery then  
needs to be charged frequently. To avoid this, leave the handset away  
from the cradle until it really needs recharging.  
Cordless telephones use radio  
frequencies to allow mobility. This  
affects the performance of your phone.  
NOTICE:  
1. NOISE  
Privacy of communications may not be  
ensured when using this telephone.  
Other devices, including other cordless  
telephones, may interfere with the  
operation of this cordless telephone or  
cause noise during operation. Units  
without coded access may be accessed  
by other radio communication systems.  
Cordless telephones must not cause  
interference to any licensed radio  
service.  
Electrical pulse noise is present in most  
homes at one time or another. This is  
most intense during electrical storms.  
Certain kinds of electrical equipment,  
such as light dimmers, fluorescent  
bulbs, motors, fans, etc., also generate  
pulse noise.  
Refresh battery  
If your battery seems to need recharging more often than usual, it may  
have lost part of its charging capacity because of premature recharges.  
To bring back its full capacity, try “refreshing” the battery:  
Because radio frequencies are suscep-  
tible to this, you may on occasion hear  
pulse noise through the handset. This is  
usually only a minor annoyance and  
should not be interpreted as a defect of  
the phone.  
1. First discharge the battery by leaving the handset in TALK mode  
until Battery Low indication turns on. (Disconnect the base from  
the telephone line, so that your line is not busy all the time.)  
2. Then charge it for 12 continuous hours.  
3. Repeat the above once more.  
The Industry Canada Label identifies  
certified equipment. This certification  
means that the equipment meets certain  
telecommunications network protective,  
operational and safety requirements.  
The ministry does not guarantee that the  
equipment will operate to the user’s  
satisfaction.  
2. RANGE  
Because radio frequencies are used, the  
location of the base station can affect  
the operating range of the phone. Try  
several locations and choose the one  
that gives the clearest signal to the  
handset. (Turning in a circle while  
holding the handset may also increase  
the operating range.)  
Before installing this equipment, users  
should ensure that it is permissible to be  
connected to the facilities of the local  
telecommunications company. The  
equipment must also be installed using  
an acceptable method of construction.  
3. INTERFERENCE  
Electronic circuits activate a relay to  
34  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 36  
SANYO COMFORT WARRANTY  
TECHNICAL INFORMATION  
In some cases, the company’s inside  
wiring associated with single-line  
individual service may be extended by  
means of a certified connector assembly  
(telephone extension cord). The  
customer should be aware that  
compliance with the above conditions  
may not prevent degradation of service  
in some situations.  
connections themselves, but should  
d. Communications products not  
intended for Canadian usage or  
products without appropriate  
Canadian regulatory approvals.  
e. Problems due to product set-up and  
installation.  
LIMITATIONS  
contact the appropriate electrical  
inspection authority, or electrician, as  
appropriate.  
a. SANYO Canada Inc. reserves the  
right to change or improve the  
design of the model of the product  
warranted hereunder without  
incurring any obligation to make any  
modifications to or to install any  
improvement in or on the product.  
b. In no event shall SANYO Canada Inc.  
or any of its Authorized Dealers be  
liable for special or consequential  
damage arising from the use of this  
product.  
The exclamation point within an  
equilateral triangle is intended to alert  
the user to the presence of important  
operating and maintenance (servicing)  
instructions in the literature accompa-  
nying the product.  
f. Adjustments that are outlined in the  
Operating Manual.  
g. Accessory items including antenna,  
and batteries,  
h. Damage in or due to transportation.  
i. Damage due to improper mainte-  
nance, accident, abuse, misuse or  
negligence.  
Repairs to certified equipment should be  
made by an authorized Canadian  
maintenance facility designated by the  
supplier. Any repairs or alterations made  
by the user to this equipment, or  
equipment malfunctions, may give the  
telecommunications company cause to  
request that the user disconnect the  
equipment.  
This symbol on the product is used to  
identify the following important  
information. Use only with specified  
SANYO power adaptor.  
STATUTORY WARRANTIES  
The above provisions do not preclude  
the operation of any applicable  
j. Damage caused by lightning and  
power surges.  
NOTICE: This equipment meets the  
applicable Industry Canada Terminal  
Equipment Technical Specifications. This  
is confirmed by the registration number.  
The abbreviation, IC, before the  
provincial statute which in certain  
circumstances may not allow some of  
the limitations and exclusions described  
in this Warranty. Where any terms of  
this Warranty are prohibited by such a  
statute, they shall be deemed null and  
void but the remainder of this warranty  
shall remain in effect.  
ORIGINAL RETAIL PURCHASER’S  
RESPONSIBILITY  
The user should ensure for his own  
protection that the electrical ground  
connections of the power utility,  
telephone lines and internal metallic  
water pipe system, if present, are  
connected together. This precaution may  
be particularly important in rural areas.  
You, the original retail purchaser, must  
present your original, dated bill-of-sale  
together with this warranty to SANYO  
Canada Inc. or to an authorized Sanyo  
Service Depot when you make a claim  
under this warranty.  
registration number signifies that  
registration was performed based on a  
Declaration of Conformity indicating that  
Industry Canada technical specifications  
were met. It does not imply that Industry  
Canada approved the equipment.  
HOW TO OBTAIN WARRANTY  
SERVICE  
Please contact the Sanyo Authorized  
Dealer from whom the product was  
purchased, or contact us directly at:  
You, the original retail purchaser, are  
responsible for any costs of  
CAUTION  
Users should not attempt to make such  
TRANSPORTING the product to and  
from SANYO Canada Inc. or an  
authorized Sanyo Service Depot. You  
also are responsible for the cost of any  
MAINTENANCE necessary in respect of  
the product.  
SANYO COMFORT WARRANTY  
SANYO Canada Inc.  
Canada Inc. will repair, or at our option,  
replace a Communications product  
which shows evidence of a manufac-  
turing defect in materials or  
workmanship. Replacement PARTS are  
warranted for the remaining portion of  
the warranty period.  
WARRANTY APPLICATION  
1-300 Applewood Cres.  
Concord, Ont. L4K 5C7  
Sanyo Communications products  
purchased new, unused in Canada  
through a Sanyo Authorized Dealer are  
warranted against manufacturing  
defects in materials and workmanship  
for ONE YEAR covering parts and  
labour, from the date of purchase by the  
original retail purchaser. This warranty  
only applies in favour of the original  
retail purchaser of the warranted  
product.  
WARRANTY BECOMES VOID  
This warranty becomes void if the  
product’s serial numbers are altered or  
removed or if any repair to the product  
is made other than by SANYO Canada  
Inc. or by an authorized Sanyo Service  
Depot.  
(905) 760-9944  
1-800-263-2244  
WHAT IS NOT COVERED  
a. Communications products  
purchased outside Canada.  
b. Communications products  
purchased in a used condition.  
c. Communications products  
purchased from non Sanyo-  
authorized dealer.  
SANYO CANADA INC.’S  
RESPONSIBILITY  
During the warranty period, SANYO  
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CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 38  
SOS HELP LINE  
At Sanyo, fulfilling the needs of our customers is a priority. That’s why  
we created our SOS customer service program that guarantees  
satisfaction.  
NATIONWIDE CUSTOMER SUPPORT  
SOS is there to help you. Our friendly and knowledgeable product  
specialists will quickly answer your questions about setup and use  
of Sanyo telephone products. Simply call toll free from anywhere in  
Canada to connect to our no-charge, SOS support and service  
network:  
1-800-263-2244  
between 8:30 am – 7:00 pm EST  
Or visit our website at www.sanyoservice.com, and click the  
Customer Relations button to get access to our FAQ’s (Frequently  
Asked Questions) and other helpful features.  
STAY-AT-HOME CONVENIENCE  
It’s a nuisance making another trip to the store when you’re stuck.  
Now with SOS, all that’s necessary is a quick call from your home for  
product assistance.  
HASSLE-FREE EXCHANGE  
Should your Sanyo telephone require servicing due to a manufac-  
turing defect during the warranty period, SANYO Canada will ship  
prepaid a replacement unit* within two business days after receiving  
your defective unit. Consumers are responsible for the shipping costs  
of the unit back to Sanyo.  
For older, non-current models, replacement units may not be available, in which  
case our regular warranty conditions will apply.  
GUARANTEED QUALITY  
All SOS replacement sets are checked and serviced by factory-  
authorized technicians before being sent out.  
SOS means you never have to worry.  
C.O.D. and/or Collect shipments will not be accepted.  
Unit must be returned to Sanyo in its original box with all accessories,  
i.e.: owner’s manual, battery, adaptor, telephone cord, etc.  
38  
 

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