SAMSUNG
DS-2100B
KEYSET
QUICK
REFERENCE
GUIDE
Things You Should Know
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Lines from the Telephone Company are “C.O. lines.” Calls on these lines are referred
to as “outside calls.”
Lines may be assigned to groups. When they are in a group, you access a line by dial-
ling a group access code (e.g. to dial an outside line).
DCS provides distinctive ring patterns to your keyset. These are specific to the coun-
try in which you reside. For example, in the UK:
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Outside calls have a double ring tone repeated.
Internal calls have a single ring tone repeated.
Note that some features described in this guide may not be supported by your system, or some feature codes may
have different values to those shown here. You should refer to the manuals supplied with your system, or your
system administrator, for more details if you are unsure.
Speakerphone Operation
With the handset on-hook, press the Speaker key. The Multi-Function lamp will light
steady when you are using the speakerphone.
In speakerphone mode, pressing the Speaker key will answer or release a call on your
keyset.
Outside Calls
Making An Outside Call
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Lift the handset or press the Speaker key and dial the outside line access code.
(Check with your system administrator which single digit code to use—normally 0 or
9—and enter it in the system access code table on the back page.)
Dial the telephone number required.
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Finish the call by replacing the handset or pressing the Speaker key.
Answering An Outside Call
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Lift the handset and you are automatically connected to the caller.
OR
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Press the Speaker key to answer the call through the speakerphone.
Sending a Flash
While on an outside call, press TRSF and dial 49 to send a flash to the telephone com-
pany.
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Busy Line Queuing With Callback
If you receive a busy signal when you select an outside line:
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Dial 44 to hear confirmation tone, then hang up.
When the line becomes free it will call you back.
Lift the handset or press the Speaker key to answer.
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Internal Calls
Making An Internal Call
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Dial the extension or group number.
Wait for the party to answer. If you hear a brief tone burst instead of a ring tone, the
extension you have called is set for Voice Announce or Auto Answer. Begin speaking
immediately after the tone.
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Finish the call by replacing the handset or pressing the Speaker key.
Answering An Internal Call
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Lift the handset or press the Speaker key.
Finish the call by replacing the handset or pressing the Speaker key.
Busy Extension Callback
If you are dialling an extension and receive busy tone:
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Dial 44 to hear confirmation tone, then hang up.
When the busy extension becomes free, your keyset will ring.
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Lift the handset or press the Speaker key to call the now idle extension.
Busy Extension Camp-On
If you are dialling an extension and receive busy tone:
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Dial 45.
The busy extension receives off-hook ring. Wait for the extension to answer.
Calling Your System Operator
Check with your system administrator which single digit code—normally 0 or 9—calls
your System Operator, and enter it in the system access code table on the back page.
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Call Processing
Holding Calls
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Press TRSF, dial 11 and hang up (replace the handset or press the Speaker key).
To return to the caller, pick up the handset, or press the Speaker key, and dial 11.
Transferring Calls
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Press TRSF and dial an extension or group number.
Hang up when you hear ringing (blind or unscreened transfer).
OR
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Wait for the called party to answer, announce the call and then hang up (screened
transfer).
OR
To return to the outside party without transferring, press TRSF.
Transfer With Camp-On
When you are transferring a call to another extension (see above) and you receive busy
tone, you can camp the call on to the extension.
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Hang up.
The called party will be alerted that a call is waiting for them. If they do not answer within
a specified time, the call reverts to your keyset.
Conference Calls
While in conversation with the first party:
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Press TRSF and dial 46.
Dial the extension or outside number of the second party to add to the conference.
When the party answers, press TRSF.
Dial another number to add to the conference.
OR
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Press TRSF to connect the existing parties.
Repeat the procedure until all parties are added.
Direct Call Pickup
To pick up (answer) a call ringing at another extension:
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Lift the handset and dial 65, then dial the ringing extension number.
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Group Call Pickup
To pick up (answer) a call ringing in any pickup group:
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Lift the handset and dial 66 followed by the group number.
Forwarding Calls
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Dial 601 (Forward All) or 602 (Forward Busy) or 603 (Forward No Answer) or 604
(Forward Busy/No Answer) or 605 (Follow Me).
Dial the number to which to forward. If you dial an external number, press the # key
at the end of the number.
Hang up.
Dialling Features
Speed Dialling
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Press the Memor y key or dial 16.
Dial the desired speed dial number.
The number is automatically dialled for you.
Programming Personal Speed Dial Numbers
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While on-hook, press TRSFand dial 105.
Dial a speed dial number (00-49).
Enter the telephone number to store, up to a maximum of 18 digits. (Remember to
enter the line access code before the number if it is an outside number.)
Press TRSFto store number.
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Last Number Redial
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Press the Redial key or dial 19.
Paging and Messaging
Making a Page
To make an announcement through keyset and/or external speakers:
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Lift the handset and dial 55.
Dial zone number 1–4 for internal zone page (or 0 for all internal zones)
OR
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Dial zone number 5–8 for external zone page (or 9 for all external zones)
OR
Dial Q for all zones page
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After the attention tone, make your announcement.
Setting a Message Indication
To leave a message at another extension (or group) if there is no answer or you receive
busy tone:
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Press TRSFand dial 43. You receive confirmation tone.
Hang up.
Cancelling Messages
To cancel a message indication that you left at another extension:
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Dial 42 plus the number of the extension at which you left a message.
To cancel all message indications left at your extension:
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Dial 42 plus your extension number. The Multi-Function lamp on your keyset will
turn off.
Returning Messages
If a message indication has been left at your phone, your Multi-Function lamp will flash.
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Dial 43.
Repeat until all messages have been returned.
Customising Your Keyset
Selecting a Ring Tone
You can select any one of eight ring tones for your keyset.
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While on-hook, press TRSFand dial 111.
Dial1–8 or press the Volume Up (+) or Down (–) key to select a tone.
Press TRSF to store setting.
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SYSTEM ACCESS CODES
The DCS keyphone system has the following preset (default) feature access codes.
10 + xxx
11
12 +xxx
Retrieve parked calls
Put calls on and take calls off hold
Retrieve calls on hold at another exten- 55 + 2
sion
55 + 0
55 + 1
Page all internal zones
Page internal zone 1
Page internal zone 2
Page internal zone 3
Page internal zone 4
Page external zone 5
Page external zone 6
Page external zone 7
Page external zone 8
Page all external zones
All Page
Meet Me Answer
Alarm sensor clear
DISA alarm clear
Walking class of service
Cancel all call forwarding
55 + 3
55 + 4
55 + 5
55 + 6
55 + 7
55 + 8
55 + 9
55 + *
56
57
58
59
600
13
16 + xxx
17
18
19
2xx
3xx
400
401
41
42 + xxx
43
44
45
46
47
48
49
Door lock release
Make speed dial calls
Save number and redial it
Recall dial tone for new call
Last number redial
Extension numbers
Extension numbers
Cancel Do not Disturb
Set Do Not Disturb
Set Message No Ring
Cancel message
Set/return messages
Busy extension/line callback
Busy extension camp-on
Set up a conference
Enter account code
Set programmed station message
Send flash to outside line
Station hunt group
601 + xxx Set Forward All Calls
602 + xxx Set Forward Busy
603 + xxx Set Forward No Ans
604 + xxx Set Fwd Busy/No Ans
605 + xxx Set Fwd Follow me
65 + xxx
66 + grp
67
681
682
7xx
8x
Direct call pickup
Group call pickup
Universal Answer
Voice Dialler
Voice Dialler Record
Individual line numbers
Trunk groups
500
to
529
53+grp+0
53+grp+1
54+zone
Station hunt group
Out of group
In group
Meet Me Page
Call System Operator:
Access Outside Line:
EU Declaration of Conformity (RTTE)
The EU Declaration relevant to this Samsung product is avail-
able at the following website: www.samsung-telecoms.co.uk
Samsung Telecoms (U.K.) Limited
Brookside Business Park, Greengate, Middleton, Manchester M24 1GS
Part No. 12939
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