Radio Shack Telephone System 350 User Guide

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Cat. No. 43-991A  
OWNER’S MANUAL  
Please read before using this equipment.  
System 350  
79-Memory Caller ID  
with Illuminator Backlight  
 
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FEATURES  
Your RadioShack System 350 79-Memory Caller ID with Illumi-  
nator Backlight is the latest in telephone technology. The system  
displays the caller’s telephone number (and name, if available  
in your area) and the current date and time, as provided by your  
local phone company to Caller ID service subscribers. (The  
date and time are set with your first incoming Caller ID call.)  
The System 350 stores and displays up to 79 multiple (name  
and number) Caller ID records, and includes these features:  
Easy Installation — the system easily connects to your tele-  
phone line so you can quickly begin using it.  
Bright Illuminator Backlight — the display lights when you  
press any key, making it easy to view and change information  
even in a dimly lit area.  
Call Summary — displays the number of new calls you re-  
ceived.  
New Call Indicator — flashes when you have at least one new  
call you have not reviewed.  
VIP Call List — lets you save up to 20 important call records  
so they will not be deleted when you delete other calls from the  
system’s memory.  
Message Waiting — the system lets you know when you have  
a voice mail message waiting (if you subscribe to the message  
waiting service from your local phone company).  
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Record Scrolling — lets you easily look through all call  
records in Caller ID memory.  
Trilingual Operation — lets you set the system to display  
messages in English, French, or Spanish.  
Large Liquid Crystal Display — makes it easy to see caller  
information and the current time and date.  
Contrast Control — lets you adjust the display contrast for the  
best readability.  
Time and Date Display — displays the current time and date  
as provided to Caller ID service subscribers by your local tele-  
phone company.  
Mounting Options — you can place the system on a desk,  
shelf, or table, or mount it on a wall.  
Note: Your system requires four AAA batteries (not supplied)  
to protect its memory during a power outage.  
This system has been tested and found to comply with all ap-  
plicable FCC standards and is ETL listed.  
We recommend you record the system’s serial number here.  
The number is on the system’s bottom panel.  
Serial Number: _________________________  
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Important Information:  
To use this system, you must be in an area where Caller  
ID service is available, and you must subscribe to the ser-  
vice.  
• Where Caller ID is offered, one or more of the following  
options are generally available:  
caller’s number only  
caller’s name only  
caller’s name and number  
Your system displays the caller’s name only if that option  
is available in your area.  
• The actual number of Caller ID records your system will  
store depends on the amount of Caller ID information sent  
by the phone company.  
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FCC INFORMATION  
We have designed your system to conform to federal regula-  
tions, and you can connect it to most telephone lines. Howev-  
er, each system (and each device, such as a telephone or  
answering machine) that you connect to the telephone line  
draws power from the telephone line. We refer to this power  
draw as the device’s ringer equivalence number, or REN. The  
REN is on the bottom of the system.  
If you use more than one telephone or other device on the line,  
add up all of the RENs. If the total is more than five, your tele-  
phone might not ring. In rural areas, a total REN of three might  
impair ringer operation. If ringer operation is impaired, remove  
a device from the line.  
Your system complies with Part 68 of FCC Rules. You must,  
upon request, provide the FCC registration number and the  
REN to your telephone company. Both numbers are on the  
bottom of the system.  
Note: You must not connect your system to:  
• coin-operated systems  
• party-line systems  
• most electronic key telephone systems  
In the unlikely event that your system causes problems on the  
phone line, the phone company can temporarily disconnect  
your service. If this happens, the phone company attempts to  
notify you in advance. If advance notice is not practical, the  
phone company notifies you as soon as possible and advises  
you of your right to file a complaint with the FCC.  
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Also, the phone company can make changes to its lines,  
equipment, operations, or procedures that could affect the op-  
eration of this system. The telephone company notifies you of  
these changes in advance, so you can take the necessary  
steps to prevent interruption of your telephone service.  
This equipment complies with the limits for a Class B digital de-  
vice as specified in Part 15 of FCC Rules. These limits provide  
reasonable protection against radio and TV interference in a  
residential area. However, your equipment might cause TV or  
radio interference even when it is operating properly. To elimi-  
nate interference, you can try one or more of the following cor-  
rective measures:  
• Reorient or relocate the TV or radio’s receiving antenna.  
• Increase the distance between the equipment and the  
radio or TV.  
• Use outlets on different electrical circuits for the equip-  
ment and the radio or TV.  
Consult your local RadioShack store if the problem continues.  
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CONTENTS  
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . 11  
Connecting the System . . . . . . . . . . . . . . . . . . . . . . . 12  
Connecting to a Single-Line Phone . . . . . . . . . . . 12  
Connecting to a Two-Line Phone . . . . . . . . . . . . 12  
Connecting to an Answering Machine . . . . . . . . . 14  
Mounting the System . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Attaching the Mounting Bracket . . . . . . . . . . . . . 15  
Mounting on a Wall . . . . . . . . . . . . . . . . . . . . . . . 15  
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . 17  
Choosing a Language . . . . . . . . . . . . . . . . . . . . . . . . 17  
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Receiving and Storing Calls . . . . . . . . . . . . . . . . . . . . 18  
Reviewing Call Records . . . . . . . . . . . . . . . . . . . . . . . 18  
Displayed Call Information . . . . . . . . . . . . . . . . . 20  
Deleting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Deleting a Single Call . . . . . . . . . . . . . . . . . . . . . 22  
Deleting All Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22  
VIP Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
The FCC Wants You to Know . . . . . . . . . . . . . . . . . . . 26  
Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
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PREPARATION  
Your system’s display is protected by a piece of plastic film dur-  
ing shipment. Peel off this film before you use the system.  
INSTALLING BATTERIES  
You need four AAA batteries (not supplied) to protect the sys-  
tem’s memory during a power failure. For the longest operation  
and best performance, we recommend alkaline batteries, such  
as RadioShack Cat. No. 23-555.  
Cautions:  
• Always use fresh batteries of the required size and recom-  
mended type.  
• Do not mix old and new batteries, different types of batter-  
ies (standard, alkaline, or rechargeable), or rechargeable  
batteries of different capacities.  
Follow these steps to install batteries.  
Notes:  
• When you replace the batteries, do not press any buttons  
on the system after you remove the old batteries. Doing so  
could erase all stored information.  
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• When replacing the batteries, have fresh ones on hand  
before you begin. If you do not install the new batteries  
within about 2 minutes after removing the old ones, you  
will lose all the information stored in the system.  
1. Make sure the system is unplugged from the telephone  
line and AC power.  
2. If you are replacing the batteries, unplug both modular  
line cords from the back of the system.  
3. Use a Phillips screwdriver to remove the screw in the bat-  
tery compartment cover.  
4. Slide the battery compart-  
ment cover toward the back of  
the system until it stops, then  
lift open the cover.  
Caution: The battery com-  
partment cover is attached to  
the system. Do not try to  
remove it completely.  
5. Put four fresh AAA batteries  
into the compartment as indi-  
cated by the polarity symbols  
(+ and –) marked inside.  
6. Close the cover and secure it  
with the screw. If you are  
replacing the batteries, recon-  
nect the phone line, AC  
adapter, and the phone.  
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When BATT(battery) appears or the display dims, replace the  
batteries.  
Cautions:  
• Always remove old or weak batteries. Batteries can leak  
chemicals that can damage your system.  
• Dispose of dead batteries promptly and properly. Do not  
bury or burn them.  
CONNECTING THE AC ADAPTER  
To power the system, plug the adapter’s barrel plug into the 9V  
DC 200mA jack on the back of the system. Then connect the  
other end of the adapter to a standard AC outlet.  
Caution: The supplied adapter was designed specifically for  
your system. Use only the supplied adapter.  
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CONNECTING THE SYSTEM  
The System 350 connects to any modular phone jack and your  
phone. You can also connect it to an answering machine.  
Connecting to a Single-Line Phone  
TO PHONE Jack  
TO LINE Jack  
1. Disconnect the telephone line cord from the phone and  
plug it into the system’s TO LINE jack.  
2. Plug one end of the supplied line cord into the system’s  
TO PHONE jack.  
3. Plug the other end of the cord into the phone’s jack.  
Connecting to a Two-Line Phone  
To record information about calls received on a two-line phone,  
you can connect two System 350s using a triplex adapter such  
as Cat. No. 279-402 (not supplied). Each system only records  
information about calls received on the line to which it is con-  
nected.  
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Follow these steps to connect two System 350s to a two-line  
phone.  
L1/L2  
L2  
Telephone  
Triplex  
Adapter  
System  
L1  
System  
1. Disconnect the telephone line cord from the modular  
phone jack (on the wall) and plug it into L1 + L2 on the tri-  
plex adapter.  
2. Plug the triplex adapter into the modular phone jack.  
3. Plug one end of the supplied line cord into the TO LINE  
jack on one of the systems.  
4. Plug the other end of the cord into either L1 or L2 on the  
triplex adapter.  
5. Repeat Steps 3 and 4 to connect another system to the  
remaining open jack (L1 or L2) on the triplex adapter.  
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Connecting to an Answering Machine  
Line Jack  
Phone Jack  
TO PHONE Jack  
TO LINE Jack  
To Phone  
Answering Machine  
1. Disconnect the phone line cord that connects your  
answering machine to the phone line from the answering  
machine’s jack. Then plug it into the system’s TO LINE  
jack.  
2. Plug one end of the supplied line cord into the system’s  
TO PHONE jack.  
3. Plug the cord’s other end into the answering machine’s  
jack.  
4. Set your answering machine to answer after two or more  
rings. This gives the System 350 time to record the call  
information that the phone company sends between the  
first and second rings.  
MOUNTING THE SYSTEM  
You can place the system directly on a desk, shelf, or table by  
itself or with the supplied mounting bracket. Or, you can use the  
bracket to mount the system on a wall.  
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Attaching the Mounting Bracket  
1. Align the keyhole slots on the bottom of the system with  
the hooks on the mounting bracket.  
2. Gently push the system down on the bracket to secure it.  
If you are placing the system on a desk, shelf, or table, pull out  
the stand on the back of the bracket until it clicks.  
To remove the system from the bracket, press up from the bot-  
tom of the system until it snaps off the bracket.  
Mounting on a Wall  
To mount the system on the wall, you need two screws (not sup-  
plied) with heads larger than the keyhole slots on the back of the  
mounting bracket.  
Follow these steps to mount the system on a wall.  
1. Using the keyholes in the supplied mounting bracket as a  
template, mark the mounting screw locations on the wall.  
2. Drill a hole in the wall at each marked location.  
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3. Thread a screw through each hole, letting the  
1
8
head extend / inch from the wall.  
4. Attach the mounting bracket to the system  
(see “” on Page 15).  
1/8"  
5. Route the phone line cords and AC adapter  
cord through the slots on the back of the  
bracket.  
6. Line up the keyhole slots on the bracket with the screws in  
the wall, then slide the system down onto the screws until  
it is secure.  
Keyhole Slots  
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ADJUSTING THE DISPLAY CONTRAST  
To lighten or darken the display, repeatedly press  
CON-  
TRAST. CONTRASTADJUSTappears and the display lights.  
CONTRAST  
CHOOSING A LANGUAGE  
Your System 350 is programmed to display messages in En-  
glish, but you can change it to display in French or Spanish. Fol-  
low these steps to change the language.  
1. Hold down  
CONTRAST for about 3 seconds until the  
current language (ENGLISH, ESPANOL for Spanish, or  
FRANCAISfor French) appears.  
2. Repeatedly press REVIEW  
until the language you want  
appears.  
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OPERATION  
RECEIVING AND STORING CALLS  
Caller ID is a service provided by your telephone company.  
When you subscribe to this service, the telephone company  
sends the caller’s telephone number (and name, if available)  
and the call’s date and time between the first and second  
rings. The system receives and displays this information for  
each call and updates the display with the current date and  
time. Your system saves up to 79 call records, then replaces  
the oldest call record with each new one.  
During an incoming call, the red new call indicator flashes, the  
display lights, and NEWand the total number of calls appear.  
Note: When the System 350 is in the standby mode, you can  
change the clock between 12 or 24 hour time by pressing the  
ERASE button.  
REVIEWING CALL RECORDS  
Each time you receive a call, the system saves a call record in  
memory that you can see while you are on the phone or review  
later.  
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Each call record includes the time and date of the call, the call  
number (order in which the call is received), the caller’s tele-  
phone number, and the caller’s name (if available).  
REVIEW  
To scroll through the call records, repeatedly press (or hold  
down)  
REVIEW or REVIEW  
.
Notes:  
• If no call information is stored, NO CALL appears when  
you press  
REVIEW or REVIEW  
.
• If you do not press a button within about 10 seconds, the  
system automatically returns to the time and date display.  
• After you review all calls,ENDOFLISTappears. Simply  
press  
REVIEW to view the calls again.  
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Displayed Call Information  
The system can display the following information.  
Display  
(English,  
Description  
French,  
Spanish)  
(Repeat) Appears with a number if  
REPT  
you have received a call from the  
same phone number more than  
once (up to 9 times).  
Appears along with LDC(long dis-  
tance call) if your phone company  
sends information indicating that  
the incoming call is long distance.  
LONG DISTANCE  
LONGUE DISTANCE  
LARGA DISTANCIA  
The incoming call is from an area  
that does not send Caller ID name  
information.  
UNKNOWNNAME  
NOM INCONNU  
NOM DESCONOCIDO  
The incoming call is from an area  
that does not send Caller ID num-  
ber information.  
UNKNOWNNUMBER  
NUMERO INCONNU  
NUM DESCONOCIDO  
The incoming call is from an area  
that does not send any Caller ID  
information.  
UNKNOWNCALLER  
APPELERINCONNU  
DESCONOCIDO  
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Display  
(English,  
French,  
Description  
Spanish)  
The caller has blocked the Caller  
ID name information from being  
sent.  
BLOCKEDNAME  
-NOM BLOQUE-  
NOMBRE PRIVADO  
The caller has blocked the Caller  
ID number information from being  
sent.  
BLOCKEDNUMBER  
NUMEROBLOQUE  
NUMBEROPRIVADO  
The caller has blocked any Caller  
ID information from being sent.  
BLOCKEDCALL  
APPELBLOQUE  
LLAMADAPRIVADA  
Call information was distorted be-  
fore reaching the system. Normal  
static on the telephone can cause  
this message. If it happens often,  
contact your phone company.  
SERVICE ERROR  
ERREURDELIGNE  
ERRORENLINEA  
No new call information is stored  
in the system.  
NONEWCALLS  
NO NOUVEAU  
NO NUEVO  
Call information was not sent by  
the phone company.  
NO DATA SENT  
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DELETING CALLS  
Deleting a Single Call  
1. Repeatedly press (or hold down) either REVIEW key until  
you see the call record you want to delete.  
2. Press  
ERASE. The system deletes that record and  
automatically renumbers the remaining call records. After  
10 seconds, the time and date reappears.  
ERASE  
Deleting All Calls  
1. While the system displays the time and date, press either  
REVIEW key.  
2. Hold down  
ERASE until the system displays DELETE  
ALL?.  
3. While DELETE ALL? appears, press  
ERASE again.  
NOCALLappears.  
Or, to cancel deletion, do not press any button. After  
about 5 seconds, DELETEALL?disappears.  
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VIP CALL LIST  
Your system lets you save up to 20 call records in its VIP call  
list so they will not be deleted if you delete all calls from the sys-  
tem’s memory. This lets you save a list of important callers.  
Follow these steps to store call records in the VIP call list.  
1. Repeatedly press either REVIEW key until you see the call  
record you want to store as a VIP call.  
2. Hold down VIP MEM until VIP flashes and RECORD  
STOREDappears. The system stores the call record as a  
VIP call record.  
Note: If the system’s memory is full (20 VIP call records  
are already stored), VIPMEMOFULLappears when you  
press VIP MEM. To store another VIP call record, you must  
first delete an existing one.  
To review VIP call records, repeatedly press either REVIEW key.  
To delete a VIP call record, select the call record you want to  
delete, then press  
ERASE.  
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To delete all entries from the VIP call list, hold down  
ERASE.  
DELETEALL?appears. Press  
ERASE to confirm.  
Or, to cancel deletion, do not press any button. After about 5  
seconds, DELETEALL?disappears.  
MESSAGE WAITING  
If you subscribe to message waiting service with your local tele-  
phone company, the red new call indicator flashes and the sys-  
tem displays MESSAGEWAITINGwhen you have a message  
waiting.  
Note: The system replaces the MESSAGEWAITINGdisplay  
with a flashing M(on the right of the display) to display other  
functions until you retrieve all of your messages.  
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TROUBLESHOOTING  
If your system is not working as it should, these suggestions  
might help you eliminate the problem.  
Problem  
Blank screen  
Solution  
The System 350 is not receiving  
power. Make sure the batteries  
are installed and the AC adapter  
is plugged in.  
Adjust the contrast as described  
in “Adjusting the Display Con-  
trast” on Page 17.  
You have an incoming  
call, but do not receive  
any Caller ID informa-  
tion.  
You answered the call before the  
System 350 received the call in-  
formation. Wait until your phone  
rings at least 2 times before an-  
swering a call.  
If you see a message that you do not understand, see “Dis-  
played Call Information” on Page 20.  
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CARE AND MAINTENANCE  
To enjoy your System 350 79-Memory Caller ID for a long time:  
• Keep the system dry. If it gets wet, wipe it dry immediately.  
• Use and store the system only in normal temperature  
environments.  
• Handle the system gently and carefully. Don't drop it.  
• Keep the system away from dust and dirt.  
• Wipe the system with a damp cloth occasionally to keep it  
looking new.  
Modifying or tampering with the system’s internal components  
can cause a malfunction and invalidate its warranty. If your sys-  
tem is not performing as it should, take it to your local Ra-  
dioShack store for assistance. If the trouble is affecting the  
telephone lines, the phone company can ask you to disconnect  
your system until you have resolved the problem.  
THE FCC WANTS YOU TO KNOW  
In the unlikely event that your system causes problems on the  
phone line, the telephone company can temporarily disconnect  
your service. If this happens, the telephone company attempts  
to notify you as soon as possible and advises you of your right  
to file a complaint with the FCC.  
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Also, the telephone company can make changes to its lines,  
equipment, operations, or procedures that could affect the op-  
eration of the system. The telephone company notifies you of  
these changes in advance, so you can take the necessary steps  
to prevent interruption of your telephone service.  
LIGHTNING  
Your system has built-in protection circuits to reduce the risk of  
damage from surges in phone line or power line current. These  
protection circuits meet or exceed FCC requirements. However,  
lightning striking the phone line can damage your system.  
Lightning damage is not common. However, if you live in an  
area that has severe electrical storms, we suggest you unplug  
your system during storms to reduce the possibility of damage.  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material  
and workmanship under normal use for one (1) year from the date of purchase from  
RadioShack company-owned stores and authorized RadioShack franchisees and  
dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS  
WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MER-  
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CON-  
TAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO  
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR  
ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DI-  
RECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR  
ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT  
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF  
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the  
exclusion of incidental or consequential damages, so the above limitations or exclu-  
sions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the  
RadioShack sales receipt as proof of purchase date to any RadioShack store. Ra-  
dioShack will, at its option, unless otherwise provided by law: (a) correct the defect by  
product repair without charge for parts and labor; (b) replace the product with one of  
the same or similar design; or (c) refund the purchase price. All replaced parts and  
products, and products on which a refund is made, become the property of Ra-  
dioShack. New or reconditioned parts and products may be used in the performance  
of warranty service. Repaired or replaced parts and products are warranted for the re-  
mainder of the original warranty period. You will be charged for repair or replacement  
of the product made after the expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of  
God, abuse, accident, misuse, improper or abnormal usage, failure to follow instruc-  
tions, improper installation or maintenance, alteration, lightning or other incidence of  
excess voltage or current; (b) any repairs other than those provided by a RadioShack  
Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic  
damage; (e) transportation, shipping or insurance costs; or (f) costs of product re-  
moval, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600,  
Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
01A99  
Printed in China  
 

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